Frequently Asked Questions

What is Semi Permanent Make Up?

Semi Permanent Make Up or SPMU is a procedure that involves implanting colour pigment onto your lips or eyebrow. This is done with needles and tattoo machines, but at the top layer of the skin, between the epidermis and the dermis. The effect will last 2-4 years depending on your body's ability to retain pigment, and also your lifestyle.

Body Tattoos and Scar Camouflage are different from SPMU, because in these procedures, the pigment is implanted into a deeper layer of the skin.

How does Dark Lip Neutralisation work?

Dark Lip Neutralisation is a very intricate procedure that is able to transform dark lips into pink healthy pouts.

Your artist will first analyse your lips and decide on a colour that is the best match for your skin tone and desires. Then, a corrective colour will be implanted into your lips skin with needles and a tattoo machine, using a soft, consistent pressure.

Note that this procedure does not remove the darkness from your lips, it will create an illusion of natural, lightened lips that will last you 2-4 years.

* May require several sessions to achieve desired lightness.

Where is Browserie located?

We are located at

26-1, Jalan SS23/11, Taman SEA,
47400 Petaling Jaya, Selangor.

You can find us on Waze or Grab simply by searching for 'Browserie'.

How to book an appointment?

Book a slot for a free consultation via Whatsapp :

You are required to send pictures of your bare brows/ lips in 3 angles taken in front of a bright window, or in your car during the day time without filter.

After deciding on a date for your appointment, you are required to pay a deposit before the date. This deposit is Non-refundable and valid for 3 months from the date of deposit made.

Is there a rescheduling fee?

Yes.

To avoid unfair delays to clients, if you are more than 15 minutes late to your appointment, it will be necessary to reschedule. Regardless of unforeseen circumstances that may arise which could force you to postpone/reschedule your procedure, please understand that such changes affect not only our artists, but other clients as well.

If you choose to reschedule your appointment, a minimum 72 hour advance notice is mandatory or the deposit becomes non-refundable. If you DO NOT reschedule you will lose your deposit and any other future appointments will require another deposit to secure your appointment.

1st Reschedule : Free
2nd and onwards Reschedule : RM100 added to total bill

 Any client that does not show for a scheduled appointment will forfeit their deposit and will be required to pay for any future appointments in full, prior to their scheduled appointment. No exceptions.

I changed my mind, how do I cancel my appointment?

72 hour cancellation notice is required to cancel an appointment. If you fail to cancel your appointment within the 72 hours, you will forfeit your deposit. No exceptions.

An additional deposit will be required to make a new appointment reservation. If 2 appointments are missed or canceled, full payment for the services scheduled will be paid in advance before the scheduled date.

How long will the results last?

lips and brows

This varies from person to person, everyone's results last a different amount of time depending on client's skin capabilities in retaining pigment and their lifestyle. A colour refresher is recommended 12-18 months after your initial procedure, and will typically last 1-4 years. 

Brow henna lasts for 1-2 weeks, depending on your skin condition.

lashes

Lash lift and extensions lasts from 3-8 weeks depending on your natural growth cycle, and how you take care of your lashes. Please see Aftercare for detailed information on how to take care of your lash extensions.

How much do touch ups cost?

After your first visit, you might need a touch up. This service is offered free up to 3 months for brows, and up to 5 months (lips). After this period, your next session will be chargable as follows :

brow

extra session for brows under 3 months: RM100

18 months below : half price of procedure

more than 18 months : full price of procedure

lip

extra session for lips under 5 months: RM100

under 18 months : half price of procedure

more than 18 months : full price of procedure

How long to wait in between touch-ups?

This varies between the types of procedures :

Lips : 12-15 weeks

Brows : 4-12 weeks

Laser : 8-15 weeks

How long is the recovery or healing time?

brow

Your brows will appear darker after your procedure because of the oxidization of the pigment and your wound is starting to turn into a scab. After a couple of days to a week, the scab will start to crack and fall off and the tattooed area will appear lighter than usual because a thin layer of new skin is formed on top of the tattoo. It takes 3-4 weeks for the true colour to be revealed.

lips

Your lip colour will appear darker after  your procedure because of the oxidization of the pigment.On day 3-5 lips will start to crack and peel. Remember to keep applying your moisturiser to ensure proper healing. It takes 8-12 weeks for lip colour to blossom and stabilise in your skin. 

How long are the procedures?

Brows - ~2 hours

Lips - ~4 hours

Lash Lift - ~1 hour

Lash Extensions - ~2 hours

When you arrive, we will take the time to sit down and discuss about your desired outcome. If you have a vision in mind about what you hope to achieve, feel free to show example pictures or videos to your artists.

Is it painful?

We use top-of-the-line topical numb agents to get you as comfortable & pain-free as possible. Whenever you feel like you need more, just let your artist know.

For ladies, please do not schedule your appointment during your menstruation period as you will be hypersensitive to pain.

How do I choose my brow/lip colour?

If you have pictures of brows/lips that you love, you can show it to our artists. You can also bring your favourite eyebrow pencil or lipstick for us to curate a custom colour for you. If you are unsure, our artists will help you to decide what is suitable for you by colour-matching to your skin tone.

For lip blush, note that the colour will heal to 40-50%, resembling a lip tint look.

How do I choose the shape of my brows?

At the beginning of your appointment, we will discuss on your desired shape and outcome, pictures will help as a reference. Then we will measure your bone structures, shape and decide on a custom look specific for you.

Who is not suitable?

We DO NOT provide services for individuals:

  • Under 18 years old
  • That are pregnant or nursing
  • With diabetes, glaucoma(for brows), skin diseases such as shingles, psoriasis or eczema on the area of treatment
  • With allergies to makeup
  • With keloid disorder
  • With HIV/Hepatitis, skin cancer, hemophilia; or
  • That are taking skin medications like ro-accutaine and steroids

What types of pigments do you use?

We use pigments which are made specifically for permanent cosmetics, made by brands that are internationally renowned and loved by many famous artists around the world. They may contain iron oxides, distilled water, alcohol, glycerin and general colours that are also found in all retail makeup.

If you are worried about an allergic reaction, please schedule to come in to our studio 72 hours before your appointment for an in-person patch test for RM30.

How do I care for my semi-permanent tattoo after?

After your procedure, a healing ointment will be given to be applied every hour after cleaning the area with a damp, clean paper towel. For 10 days following your procedure :

  • Stay out of the sun
  • Stop swimming, saunas or workouts
  • Do not put make up on the tattooed area

Failure to follow these care instructions may result in an infection or fading of the colour on your brows or lips.

For the complete instructions, see "Aftercare"

Can I get the procedures done over scars?

Yes, unless you have a keloid scar. We recommend sending some pictures to our artists before booking a slot if you have scarring or have just gotten a laser procedure done.

Are there any possible side effects?

We will be requesting for you to disclose any abnormalities in your skin or your lifestyle, for example if you are taking daily medications or have undergone any other recent procedures outside of our studio. This is to minimise any risks and complications that may arise out of the norm.

Your artist will asses your skin before the procedure and advice accordingly, especially if the area of the procedures has scars. Your artist will also elaborate on what to expect after your chosen procedure, so you can be aware if you are healing normally.

Our services are upheld to a gold standard of sanitation and putting your safety as the number one priority. Artists at Browserie are trained extensively in terms of skill and knowledge to provide you with services that give you the best results possible.

How-To Take Picture

For clients that has had their brows or lips done previously by other artists, you are required to send pictures of your bare brows/ lips in 3 angles taken in front of a bright window, or in your car during the day time without filter. 

Examples photos :